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Frequently Asked Questions

Q: What kind of products can you transport?

A: We can transport a wide variety of chilled and frozen products, including food and beverages, and other temperature-sensitive items. We work with clients of all sizes, from small businesses to large food producers.

Q: Where do you deliver to?

A: We deliver all over the UK, including to major cities and rural areas. Our three strategically placed depots ensure that we can quickly and efficiently get your products where they need to go.

Q: What kind of vehicles do you use?

A: We use fully tracked, temperature-controlled refrigerated vans to transport your products. Our vans are fitted with GPS tracking systems, which enables us to give you accurate delivery updates and ensure that your products arrive on time and at the right temperature.

Q: How quickly can you deliver products?

A: Our delivery times vary depending on your needs. We offer a range of services, including emergency courier services and next-day delivery. Our 24-hour operation means that we can pick up and drop off your products at any time, giving you the flexibility you need to get your products where they need to go quickly.

Q: What kind of businesses do you work with?

A: We work with businesses of all sizes and types, including small farms, catering companies, and large food producers. We offer tailored refrigerated delivery solutions to meet your specific needs, ensuring that your products are transported safely and efficiently.

Q: How can I get a quote for your services?

A: You can get a quote by visiting our website and filling out the online form. We’ll get back to you as soon as possible with a tailored quote based on your specific needs. Alternatively, you can call us on our 24-hour phone line to speak to one of our team members and get a quote over the phone.

Q: Where are your transport hubs located?

A: We have three strategically placed transport hubs located in Aberdeen, Glasgow, and Leeds. These hubs allow us to efficiently cover the entire UK and provide timely deliveries for all our clients.

Q: Do you offer insurance for transported goods?

A: Yes, we provide full insurance coverage for all transported goods. Our insurance policy covers any damage or loss during transportation. You can have peace of mind knowing that your products are fully protected when you choose Run It Cool for your refrigerated delivery needs.

Q: How do you control humidity levels in your vehicles?

A: Our refrigerated vans are equipped with advanced humidity control systems that maintain the perfect moisture levels for different types of products. This is especially important for items such as fresh produce that require specific levels of humidity to remain fresh and effective. Our expert team monitors and adjusts these systems regularly to ensure your products are always delivered in optimal condition.

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